Hi All,
In the Dunning Wizard, after the "Print Dunning Letters and Exit" is selected and "Finish" is clicked the printer selection dialog will display. If a printer other than the default is selected the type of the first Dunning Letter will be printed with the selected printer and the other levels will be printed with the default printer. For example, if the first letter printed is dunning level 3, then this letter will go to the selected printer and the other levels will go to the default printer.
This issue occurs for all users. The reports are crystal reports that are modified versions of the original CR report for dunning letters that was in the system by default. I have checked printer settings for these reports in SAP and they are set to "Default" for the printer and there isn't a hard coded printer in the crystal file setup options. Additionally, there is no print pooling setup in the printers. Is there any configuration in SAP causing this? The SAP version is 8.82 PL 11 and the reports are running with CR 2011
Thanks,
Sebastian